For Groupon clients only: You have to make your appointment minimum 48 hours in advance and need 24 hours prior cancellation notice. If you do not cancel with prior 24 hour notice from appointment time the Groupon voucher will no longer be valid for promotional value but can still be redeemed for purchase vaule (this policy is also in effect for "no shows' " ). When making your appointment you must notify me that this is a Groupon appointment or you will be charged full price for your massage. You must present Groupon voucher at time of appointment.  

I am now sorry that I have to put into policy a no show fee.  If you make an appointment and are a no show you will be charged a $25 fee.  You have to pay this fee by credit card prior to making an other appointment. 

This applies to all my customers, groupon included.   

Note: If you have an expired Groupon, you may use the Groupon for the face value (what you paid for it) plus the remaining cost of the session. (i.e. if your Groupon cost $35 you will owe for $45 for the 1.5 hour massage and reflexology or reiki session).  You still must bring the Groupon either printed out or on your phone to the session to be redeemed.